Intercom
Salesforce

Conversation Contact Bridge

Seamlessly transform customer interactions into actionable insights by automatically creating Salesforce contacts from new conversations in Intercom. This integration empowers your sales team to follow up promptly, ensuring no engagement is missed and fostering stronger relationships with potential clients.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk
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Explore Triggers and Actions

Triggers
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0
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Actions
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0
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New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Upsert Record
Create or update a record of a given object. See the documentation
Update Opportunity
Updates an opportunity. See the documentation
Update Record
Update fields of a record. See the documentation
Search Object Records
Searches for records in an object using a parameterized search. See the documentation
Update Account
Updates a Salesforce account. See the documentation
Update Contact
Updates a contact. See the documentation
Insert Blob Data
Inserts blob data in Salesforce standard objects. See the documentation
SOSL Search
Executes a Salesforce Object Search Language (SOSL) text-based search query.
SOQL Query
Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Intercom

and

Salesforce

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Intercom

+

Salesforce

= Perfect Match

When new conversations occur in Intercom, contacts are automatically created in Salesforce, ensuring that your sales team has immediate access to valuable customer insights. This seamless integration bridges communication and sales, eliminates manual data entry, and guarantees that every interaction is captured in your CRM. The result is enhanced lead tracking, improved sales follow-ups, and a more comprehensive view of customer relationships.

Popular App Usecases

Lead Email HubSpot Sync
Sync lead emails with HubSpot contacts
Lead Email to Sales Lead
Convert email leads into Salesforce leads
Lead to HubSpot Pipeline
Convert leads into HubSpot contacts
Lead Email Contact Creator
Create contacts from lead emails
Lead Email to HubSpot Lead
Convert email leads into HubSpot leads
Conversation to Ticket Bridge
Transform conversations into support tickets
Company to HubSpot Sync
Sync companies with HubSpot database
User to HubSpot Sync
Sync users with HubSpot CRM
Lead to Sales Pipeline
Convert qualified leads into sales leads

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