Intercom
Salesforce

Conversation Lead Generator

Transform conversations into sales opportunities by automatically creating Salesforce leads from new Intercom chats. This integration ensures that every potential customer is captured and nurtured, empowering your sales team to engage quickly and effectively, increasing your chances of closing more deals.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Create Lead
Create a lead in Hubspot. See the documentation

Explore Triggers and Actions

Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Post a Message to Chatter Feed
Post a feed item in Chatter. See the documentation
Find Records
Retrieves selected fields for some or all records of a selected object. See the documentation
Delete Record
Deletes an existing record in an object. See the documentation
Create Event
Creates an event. See the documentation
Delete Opportunity
Deletes an opportunity. See the documentation
Create User
Creates a Salesforce user. See the documentation
Create Task
Creates a task. See the documentation
Create Record
Create a record of a given object. See the documentation
Create Note
Creates a note. See the documentation

About the apps

Learn more about

Intercom

and

Salesforce

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Intercom

+

Salesforce

= Perfect Match

When new conversations occur in Intercom, a lead is automatically created in Salesforce, streamlining your sales process. This seamless integration ensures that every potential lead derived from customer interactions is captured without manual effort, allowing your sales team to focus on nurturing relationships. By connecting these two powerful platforms, you eliminate data silos, enhance lead tracking, and accelerate follow-up efforts. The result is increased lead conversion rates, improved sales efficiency, and a more responsive customer experience.

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