Intercom

Slack

Conversation Slack Notifier

Stay informed and responsive by automatically notifying your Slack channels of new conversations from Intercom. This integration helps your team engage with customers in real-time, ensuring that no inquiry goes unanswered and enhancing your overall customer support experience.

When this happens...

New Conversations

New event each time a new conversation is added.

automatically do this!

Send Message to Channel

Send a message to a public or private channel

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Explore Triggers and Actions

New Users

New event each time a new user is added.

New Closed Conversation

New event each time a conversation is closed.

New Unsubscriptions

New event each time a user unsubscribes from receiving emails.

New Reply From User

New event each time a user replies to a conversation.

New Reply From Admin

New event each time an admin replies to a conversation.

New Companies

New event each time a new company is added.

New Conversations

New event each time a new conversation is added.

Find User by Email

Find a user by matching against their email

Get File

Return information about a file

Find Message

Find a Slack message

Delete Message

Delete a message

Create Reminder

Create a reminder

Delete File

Delete a file

Create a Channel

Create a new channel

Archive Channel

Archive a channel

Approve Workflow

Suspend the workflow until approved by a Slack message

About the apps

Learn more about

Intercom

and

Slack

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Intercom

+

Slack

= Perfect Match

When new conversations arise in Intercom, your team is instantly notified in Slack, allowing for immediate engagement and response. This seamless integration eliminates the need to switch between platforms, ensuring that important customer interactions are never missed. By keeping your team informed in real-time, it fosters quicker resolutions and enhances collaboration. The result is improved customer satisfaction, faster response times, and a more engaged support team.

Conversation Slack Notifier

Explore Triggers and Actions

About the apps

About

Intercom

About

Slack

Why

Intercom

+

Slack

= Perfect Match

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