Intercom
Slack

Conversation Slack Notifier

Stay informed and responsive by automatically notifying your Slack channels of new conversations from Intercom. This integration helps your team engage with customers in real-time, ensuring that no inquiry goes unanswered and enhancing your overall customer support experience.

When this happens...

New Conversations
Emit new event each time a new conversation is added.

-

automatically do this!

Send Message to Channel
Send a message to a public or private channel
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Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Verify Slack Signature
Verify requests from Slack using a unique app secret
Upload File
Upload a file
Update Profile
Update basic profile field such as name or title
Update Message
Update a message
Update Groups Members
Update the list of users for a User Group
Set Status
Set the current status for a user
List Replies
Retrieve a thread of messages posted to a conversation
Send a Large Message (3000+ characters)
Send a large message (more than 3000 characters) to a channel, group or user
Set Channel Topic
Set the topic on a selected channel

About the apps

Learn more about

Intercom

and

Slack

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Intercom

+

Slack

= Perfect Match

When new conversations arise in Intercom, your team is instantly notified in Slack, allowing for immediate engagement and response. This seamless integration eliminates the need to switch between platforms, ensuring that important customer interactions are never missed. By keeping your team informed in real-time, it fosters quicker resolutions and enhances collaboration. The result is improved customer satisfaction, faster response times, and a more engaged support team.

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