HubSpot
Freshdesk

CRM Contact Ticket Creator

Streamline your support process by automatically creating Freshdesk tickets from new or updated HubSpot contacts. This integration ensures timely responses to customer inquiries, enhancing satisfaction and freeing your team to focus on what truly matters-building lasting relationships.

When this happens...

New or Updated Contact
Emit new event for each new or updated contact in Hubspot.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New or Updated Contact
Emit new event for each new or updated contact in Hubspot.
New or Updated Company
Emit new event for each new or updated company in Hubspot.
New or Updated Blog Post
Emit new event for each new or updated blog post in Hubspot.
New Note Created
Emit new event for each new note created. See the documentation
New Form Submission
Emit new event for each new submission of a form.
New Events
Emit new event for each new Hubspot event. Note: Only available for certain Enterprise accounts
New Engagement
Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events
New Email Event
Emit new event for each new Hubspot email event.
New Email Subscriptions Timeline
Emit new event when a new email timeline subscription is added for the portal.
Get Associated Meetings
Retrieves meetings associated with a specific object with optional time filtering. See the documentation
Get Company
Gets a company. See the documentation
Get Contact
Gets a contact. See the documentation
Enroll Contact Into Workflow
Add a contact to a workflow. Only available for certain accounts. See the documentation
Create Task
Create a new task. See the documentation
Create Ticket
Create a ticket in Hubspot. See the documentation
Create or Update Contact
Create or update a contact in Hubspot. See the documentation
Create Lead
Create a lead in Hubspot. See the documentation
Create Meeting
Creates a new meeting with optional associations. See the documentation

About the apps

Learn more about

HubSpot

and

Freshdesk

, and how they work together to automate your workflows.

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

HubSpot

+

Freshdesk

= Perfect Match

When a new or updated contact is created in HubSpot, a support ticket is automatically generated in Freshdesk to address their needs. This seamless integration bridges the gap between your CRM and support platform, ensuring that your support team has immediate access to the latest customer information and context. The result is expedited ticket resolution, enhanced customer experiences, and a more efficient support process that keeps your team focused on what matters most—delivering exceptional service.

Built by folks who built