Intercom
Freshdesk

Lead Ticket Generator

Streamline your support process by automatically creating Freshdesk tickets from qualified leads captured in Intercom. This integration ensures your team never misses an opportunity to assist potential customers, enhancing response times and improving overall satisfaction while keeping your workflow efficient and organized.

When this happens...

New Leads
Emit new event each time a new lead is added.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new leads are captured in Intercom, a support ticket is automatically created in Freshdesk, ensuring your support team is immediately informed. This seamless integration bridges the gap between lead generation and customer support, allowing for quick follow-ups and tailored assistance. As a result, your team can focus on converting leads into satisfied customers, streamline communication, and improve overall response times.

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From voice to workflows, see Ayudo in action.

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