Freshdesk
Salesforce

Support Contact Task Creator

Streamline your support process by automatically creating follow-up tasks in Salesforce for every new contact added in Freshdesk. This integration ensures your team stays organized and responsive, helping you nurture relationships and enhance customer satisfaction without the hassle of manual task management.

When this happens...

New Contact
New event when a contact is created in Freshdesk.

-

automatically do this!

Create Task
Create a new task.

Explore Triggers and Actions

New Contact
New event when a contact is created in Freshdesk.
New Ticket
New event when a ticket is created in Freshdesk.
Upsert Record
Create or update a record of a given object.
Update Opportunity
Updates an opportunity.
Update Record
Update fields of a record.
Search Object Records
Searches for records in an object using a parameterized search.
Update Account
Updates a Salesforce account.
Update Contact
Updates a contact.
Insert Blob Data
Inserts blob data in Salesforce standard objects.
SOSL Search
Executes a Salesforce Object Search Language (SOSL) text-based search query.
SOQL Query
Executes a Salesforce Object Query Language (SOQL) query-based, SQL-like search.

About the apps

Learn more about

Freshdesk

and

Salesforce

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Freshdesk

+

Salesforce

= Perfect Match

When a new contact is added in Freshdesk, a follow-up task is automatically created in Salesforce to ensure no opportunity is missed. This seamless integration bridges customer support and sales, enabling your teams to collaborate effectively and maintain consistent communication. By streamlining the task creation process, you can prioritize outreach and enhance customer relationships. The result is improved follow-up efficiency, higher conversion rates, and a more unified approach to customer engagement.

Built by folks who built