Support Contact Updater

Keep your Salesforce contacts in sync with real-time updates from Freshdesk support interactions. This integration ensures your sales team is always equipped with the latest customer insights, empowering them to build stronger relationships and make informed decisions, all while reducing manual data entry.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Update Contact

Update a contact in Hubspot. See the documentation

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Company

Create a new company in Freshdesk

Close Ticket

Set a Freshdesk ticket's status to 'Closed'

About the apps

Learn more about

Freshdesk

and

Salesforce

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Freshdesk

+

Salesforce

= Perfect Match

When a new contact is created in Freshdesk, their information is automatically updated in Salesforce, ensuring your CRM is always current. This seamless integration eliminates manual data entry, keeps your sales and support teams aligned, and fosters a single source of truth for customer information. The result is improved accuracy in customer interactions, enhanced team collaboration, and more effective sales strategies based on up-to-date support insights.