Support Contacts to Sales Leads

Transform your customer support into sales momentum by automatically converting new Freshdesk contacts into qualified Salesforce leads. This seamless integration ensures your sales team acts swiftly on warm prospects, turning inquiries into opportunities and driving revenue without the hassle of manual data entry.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Lead

Create a lead in Hubspot. See the documentation

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Salesforce

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Freshdesk

+

Salesforce

= Perfect Match

When new contacts are added in Freshdesk, they are automatically converted into qualified sales leads in Salesforce. This seamless integration removes the manual effort of transferring data, ensuring your sales team has immediate access to fresh opportunities. By streamlining this workflow, you can focus on building relationships rather than managing data entry. The result is increased lead conversion rates, a more efficient sales process, and enhanced collaboration between support and sales teams.