Freshdesk
Shopify (OAuth)

Support Customer Builder

Enhance your customer insights by automatically creating detailed profiles from Freshdesk support data in Shopify. This integration streamlines your support-to-sales process, ensuring every interaction enriches your customer understanding and drives targeted engagement strategies.

When this happens...

New Contact
Emit new event when a contact is created in Freshdesk

-

automatically do this!

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Shopify (OAuth)

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Shopify (OAuth)

Shopify is a leading e-commerce platform enabling businesses to create, manage online stores with built-in payments, inventory, and marketing tools.

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Why

Freshdesk

+

Shopify (OAuth)

= Perfect Match

When a new contact is added in Freshdesk, their support data is automatically used to build comprehensive customer profiles in Shopify. This seamless integration eliminates the need for manual data entry, enhances customer insights, and ensures that your sales and support teams have a unified view of each customer. The result is more personalized interactions, improved customer satisfaction, and streamlined workflows that drive better business outcomes.

Built by folks who built