Freshdesk
Gmail

Support Email Organizer

Streamline your support workflow by automatically creating custom labels in Gmail for new contacts from Freshdesk. This integration helps you categorize inquiries effortlessly, ensuring no email gets lost and enabling your team to respond faster and more effectively to customer needs.

When this happens...

New Contact
Emit new event when a contact is created in Freshdesk

-

automatically do this!

Create Label
Create a new label in the connected account

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

Gmail

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Gmail

Gmail is Google's email service providing secure, intelligent email with powerful search, organization features, and Google Workspace integration.

Similar integrations
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Why

Freshdesk

+

Gmail

= Perfect Match

When a new contact is added in Freshdesk, a custom label is automatically created in Gmail to help organize support emails. This seamless integration eliminates the need for manual sorting, ensures that every relevant email is easily accessible, and allows your support team to prioritize responses effectively. The result is streamlined email management, quicker response times, and enhanced collaboration within your support team.

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