Support to Account Creation

Seamlessly transform support inquiries into valuable business relationships by automatically creating Salesforce accounts from new Freshdesk contacts. This integration not only streamlines your workflow but also ensures no potential customer is overlooked, empowering your sales team to engage with leads faster and more effectively.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Account

Creates a Salesforce account. See the documentation

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Post a Message to Chatter Feed

Post a feed item in Chatter. See the documentation

Find Records

Retrieves selected fields for some or all records of a selected object. See the documentation

Delete Record

Deletes an existing record in an object. See the documentation

Create Event

Creates an event. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Create User

Creates a Salesforce user. See the documentation

Create Task

Creates a task. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Note

Creates a note. See the documentation

About the apps

Learn more about

Freshdesk

and

Salesforce

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Freshdesk

+

Salesforce

= Perfect Match

When new contacts are created in Freshdesk, they are automatically transformed into business accounts in Salesforce. This seamless integration bridges your support and sales teams, ensuring that valuable customer interactions are converted into actionable leads without additional manual effort. The result is increased efficiency in account creation, enhanced collaboration between support and sales, and a streamlined process that drives new business opportunities.