Enhance your customer support by automatically sending WhatsApp messages to new contacts in Freshdesk. This integration ensures timely communication, allowing your team to address inquiries swiftly and improve customer satisfaction, all while streamlining your support workflow.
When this happens...
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automatically do this!
Learn more about
Freshdesk
and
WhatsApp Business
, and how they work together to automate your workflows.
Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.
WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.
When a new contact is added in Freshdesk, a personalized WhatsApp message is automatically sent to the support contact via WhatsApp Business. This seamless integration ensures that your customers receive immediate communication, helping to build rapport right from the start. By automating outreach, you eliminate delays in customer engagement and provide timely support. The result is enhanced customer relationships, quicker response times, and a more proactive support experience.
