Intercom
Slack

Ticket Activity Monitor

Stay on top of your support tickets effortlessly by monitoring new ticket activity from Intercom and sending instant alerts to your Slack channels. This integration ensures your team can respond quickly to customer needs, improving response times and enhancing overall satisfaction without the hassle of manual updates.

When this happens...

New Tickets
New event when a new ticket is created in Intercom.

-

automatically do this!

Send Message to Channel
Send a message to a public or private channel
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Users
New event each time a new user is added.
New Closed Conversation
New event each time a conversation is closed.
New Unsubscriptions
New event each time a user unsubscribes from receiving emails.
New Reply From User
New event each time a user replies to a conversation.
New Reply From Admin
New event each time an admin replies to a conversation.
New Companies
New event each time a new company is added.
New Conversations
New event each time a new conversation is added.
List Users
Return a list of all users in a workspace
Set Channel Description
Change the description or purpose of a channel
Send Message (Advanced)
Customize advanced setttings and send a message to a channel, group or user
List Members in Channel
Retrieve members of a channel
List Group Members
List all users in a User Group
List Files
Return a list of files within a team
List Channels
Return a list of all channels in a workspace
Kick User
Remove a user from a conversation
Invite User to Channel
Invite a user to an existing channel

About the apps

Learn more about

Intercom

and

Slack

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Intercom

+

Slack

= Perfect Match

When new tickets are generated in Intercom, instant notifications are sent to your designated Slack channel, ensuring your team stays informed in real time. This seamless integration eliminates the need to switch between platforms, streamlines communication, and enhances responsiveness to customer inquiries. The result is faster issue resolution, improved team collaboration, and heightened customer satisfaction.

Popular App Usecases

Lead Email HubSpot Sync
Sync lead emails with HubSpot contacts
Lead Email to Sales Lead
Convert email leads into Salesforce leads
Lead to HubSpot Pipeline
Convert leads into HubSpot contacts
Lead Email Contact Creator
Create contacts from lead emails
Lead Email to HubSpot Lead
Convert email leads into HubSpot leads
Conversation to Ticket Bridge
Transform conversations into support tickets
Company to HubSpot Sync
Sync companies with HubSpot database
User to HubSpot Sync
Sync users with HubSpot CRM
Lead to Sales Pipeline
Convert qualified leads into sales leads

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI HelpdeskAI Knowledge BaseAI Customer Service AgentHelpdesk SoftwareTicketing System Software
Alternatives
DecagonFreshdeskZendesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyTerms of ServiceCookie Policy

© Copyright 2026. All Rights Reserved.