Zendesk
Salesforce

Ticket Contact Creator

Transform every support ticket into a valuable lead by automatically creating Salesforce contacts from new Zendesk tickets. This integration streamlines your workflow, ensuring that potential customers are captured quickly, allowing your sales team to follow up promptly and effectively.

When this happens...

New Ticket (Instant)
New event when a ticket is created.

-

automatically do this!

Create Contact
Create a new contact in Freshdesk

Explore Triggers and Actions

New Ticket (Instant)
New event when a ticket is created.
Ticket Pending (Instant)
New event when a ticket has changed to pending status.
Ticket Updated (Instant)
New event when a ticket has been updated.
Ticket Solved (Instant)
New event when a ticket has changed to solved status.
Ticket Closed (Instant)
New event when a ticket has changed to closed status.
New Ticket Added to View (Instant)
New event when a ticket is added to the specified view.
Create Attachment
Creates an Attachment on a parent object.
Add Lead to Campaign
Adds an existing lead to an existing campaign.
Add Contact to Campaign
Adds an existing contact to an existing campaign.

About the apps

Learn more about

Zendesk

and

Salesforce

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Zendesk

+

Salesforce

= Perfect Match

When a new ticket is created in Zendesk, a corresponding contact is automatically generated in Salesforce, streamlining your CRM process. This seamless integration eliminates manual data entry, ensures that every support interaction is tied to the right customer profile, and enhances your sales team’s ability to follow up effectively. The result is improved customer insights, increased sales efficiency, and a more cohesive approach to customer relationship management.

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