Zendesk

Salesforce

Ticket Lead Generator

Transform customer support into sales prospects by seamlessly creating Salesforce leads from new Zendesk tickets. This integration not only streamlines your lead generation process but also ensures that valuable opportunities are captured instantly, allowing your sales team to engage with interested customers without delay.

When this happens...

New Ticket (Instant)

New event when a ticket is created.

automatically do this!

Create Lead

Create a lead in Hubspot.

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Explore Triggers and Actions

New Ticket (Instant)

New event when a ticket is created.

Ticket Pending (Instant)

New event when a ticket has changed to pending status.

Ticket Updated (Instant)

New event when a ticket has been updated.

Ticket Solved (Instant)

New event when a ticket has changed to solved status.

Ticket Closed (Instant)

New event when a ticket has changed to closed status.

New Ticket Added to View (Instant)

New event when a ticket is added to the specified view.

Post a Message to Chatter Feed

Post a feed item in Chatter.

Find Records

Retrieves selected fields for some or all records of a selected object.

Delete Record

Deletes an existing record in an object.

Create Event

Creates an event.

Delete Opportunity

Deletes an opportunity.

Create User

Creates a Salesforce user.

Create Task

Creates a task.

Create Record

Create a record of a given object.

Create Note

Creates a note.

About the apps

Learn more about

Zendesk

and

Salesforce

, and how they work together to automate your workflows.

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

Zendesk

+

Salesforce

= Perfect Match

When a new ticket is created in Zendesk, a lead is automatically generated in Salesforce, streamlining your sales process. This seamless integration eliminates manual data entry, allows support teams to identify potential upsell opportunities, and ensures that no lead is overlooked. The result is enhanced lead generation, improved collaboration between support and sales teams, and increased conversion rates from support interactions.