Intercom
Slack

User Activity Notifications

Keep your team in the loop with automatic notifications for new user activity from Intercom directly to your Slack channels. This integration ensures that your team can respond promptly to user engagement, fostering collaboration and enhancing customer satisfaction without missing a beat.

When this happens...

New Users
New event each time a new user is added.

-

automatically do this!

Send Message to Channel
Send a message to a public or private channel

Explore Triggers and Actions

New Users
New event each time a new user is added.
New Closed Conversation
New event each time a conversation is closed.
New Unsubscriptions
New event each time a user unsubscribes from receiving emails.
New Reply From User
New event each time a user replies to a conversation.
New Reply From Admin
New event each time an admin replies to a conversation.
New Companies
New event each time a new company is added.
New Conversations
New event each time a new conversation is added.
List Users
Return a list of all users in a workspace
Set Channel Description
Change the description or purpose of a channel
Send Message (Advanced)
Customize advanced setttings and send a message to a channel, group or user
List Members in Channel
Retrieve members of a channel
List Group Members
List all users in a User Group
List Files
Return a list of files within a team
List Channels
Return a list of all channels in a workspace
Kick User
Remove a user from a conversation
Invite User to Channel
Invite a user to an existing channel

About the apps

Learn more about

Intercom

and

Slack

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Slack

Slack is a business communication platform bringing teams together through organized conversations, file sharing, and workflow automation.

Similar integrations

Why

Intercom

+

Slack

= Perfect Match

When new users engage with your platform in Intercom, your team receives instant notifications in Slack, ensuring everyone stays in the loop. This seamless integration eliminates the risk of missing important user activity, fosters real-time collaboration, and empowers teams to respond swiftly to new customer interactions. The result is enhanced team awareness, quicker onboarding experiences for users, and improved customer satisfaction through timely engagement.

Built by folks who built