WhatsApp Intercom Contact Sync

Seamlessly connect your WhatsApp Business with Intercom by automatically syncing contacts when a new message is sent. This integration ensures your team has up-to-date customer information for personalized communication, enhancing engagement and streamlining your support efforts for better customer satisfaction.

When this happens...

New Message Sent

Emit new event when a new message is sent or received

automatically do this!

Upsert Contact

Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here

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Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Send Voice Message

Sends a voice message

Send Text Using Template

Send a text message using a pre-defined template

Send Text Message

Sends a text message

List Message Templates

Lists message templates

About the apps

Learn more about

WhatsApp Business

and

Intercom

, and how they work together to automate your workflows.

About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

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About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

Why

WhatsApp Business

+

Intercom

= Perfect Match

When a new message is sent in WhatsApp Business, the contact is automatically upserted in Intercom, ensuring your customer support team has the most up-to-date information. This seamless integration bridges the gap between messaging and customer relationship management, enabling personalized interactions and efficient follow-ups. The result is enhanced customer engagement, quicker response times, and a unified view of all customer communications.