WhatsApp Business
Salesforce

WhatsApp Salesforce Contact Bridge

Streamline your customer engagement by automatically creating Salesforce contacts from WhatsApp Business messages. This integration ensures that every new conversation is captured as a potential lead, allowing your sales team to connect with customers instantly and build stronger relationships without missing a beat.

When this happens...

New Message Sent
Emit new event when a new message is sent or received

-

automatically do this!

Create Contact
Create a new contact in Freshdesk

Explore Triggers and Actions

New Message Sent
Emit new event when a new message is sent or received
Send Voice Message
Sends a voice message
Send Text Using Template
Send a text message using a pre-defined template
Send Text Message
Sends a text message
List Message Templates
Lists message templates

About the apps

Learn more about

WhatsApp Business

and

Salesforce

, and how they work together to automate your workflows.

About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

WhatsApp Business

+

Salesforce

= Perfect Match

When a new message is sent in WhatsApp Business, a corresponding contact is automatically created in Salesforce, capturing vital customer information in real-time. This seamless integration bridges communication and CRM, ensuring no lead is left behind while providing your sales team with immediate access to relevant customer data. The result is streamlined lead management, enhanced customer relationships, and improved sales efficiency.

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