WhatsApp Salesforce Contact Bridge

Streamline your customer engagement by automatically creating Salesforce contacts from WhatsApp Business messages. This integration ensures that every new conversation is captured as a potential lead, allowing your sales team to connect with customers instantly and build stronger relationships without missing a beat.

When this happens...

New Message Sent

Emit new event when a new message is sent or received

automatically do this!

Create Contact

Create a new contact in Freshdesk

Get Started See Ayudo in action

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Post a Message to Chatter Feed

Post a feed item in Chatter. See the documentation

Find Records

Retrieves selected fields for some or all records of a selected object. See the documentation

Delete Record

Deletes an existing record in an object. See the documentation

Create Event

Creates an event. See the documentation

Delete Opportunity

Deletes an opportunity. See the documentation

Create User

Creates a Salesforce user. See the documentation

Create Task

Creates a task. See the documentation

Create Record

Create a record of a given object. See the documentation

Create Note

Creates a note. See the documentation

About the apps

Learn more about

WhatsApp Business

and

Salesforce

, and how they work together to automate your workflows.

About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

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About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

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Why

WhatsApp Business

+

Salesforce

= Perfect Match

When a new message is sent in WhatsApp Business, a corresponding contact is automatically created in Salesforce, capturing vital customer information in real-time. This seamless integration bridges communication and CRM, ensuring no lead is left behind while providing your sales team with immediate access to relevant customer data. The result is streamlined lead management, enhanced customer relationships, and improved sales efficiency.