WhatsApp Support Contact Creator

Streamline your customer support by automatically creating Freshdesk contacts from new messages in WhatsApp Business. This integration ensures that every inquiry is logged instantly, enhancing your response efficiency and allowing your team to provide personalized support without missing a beat.

When this happens...

New Message Sent

Emit new event when a new message is sent or received

automatically do this!

Create Contact

Create a new contact in Freshdesk

Get Started See Ayudo in action

Explore Triggers and Actions

New Message Sent

Emit new event when a new message is sent or received

Send Voice Message

Sends a voice message

Send Text Using Template

Send a text message using a pre-defined template

Send Text Message

Sends a text message

List Message Templates

Lists message templates

About the apps

Learn more about

WhatsApp Business

and

Freshdesk

, and how they work together to automate your workflows.

About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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Why

WhatsApp Business

+

Freshdesk

= Perfect Match

When a new message is sent in WhatsApp Business, a support contact is automatically created in Freshdesk, ensuring your customer service team has up-to-date information at their fingertips. This seamless integration eliminates manual data entry, streamlines contact management, and allows your team to respond faster to customer inquiries. The result is enhanced customer support efficiency, quicker resolution times, and improved customer satisfaction.