WhatsApp Business
Salesforce

WhatsApp Salesforce Contact Bridge

Streamline your customer engagement by automatically creating Salesforce contacts from WhatsApp Business messages. This integration ensures that every new conversation is captured as a potential lead, allowing your sales team to connect with customers instantly and build stronger relationships without missing a beat.

When this happens...

New Message Sent
Emit new event when a new message is sent or received

-

automatically do this!

Create Contact
Create a new contact in Freshdesk

Explore Triggers and Actions

New Message Sent
Emit new event when a new message is sent or received
Create Opportunity
Creates an opportunity.
Create Lead
Creates a lead.
Create Content Note
Creates a content note. and Set Up Notes.
Create Contact
Creates a contact.
Create Case Comment
Creates a Case Comment on a selected Case.
Create Case
Creates a Case, which represents a customer issue or problem.
Create Campaign
Creates a marketing campaign.
Create Account
Creates a Salesforce account.
Convert SOAP XML Object to JSON
Converts a SOAP XML Object received from Salesforce to JSON

About the apps

Learn more about

WhatsApp Business

and

Salesforce

, and how they work together to automate your workflows.

About

WhatsApp Business

WhatsApp Business is a communication platform for SMBs to connect with customers, providing tools for support, marketing, and business profiles.

Similar integrations

About

Salesforce

Salesforce is the world's #1 CRM platform helping businesses connect with customers through cloud-based solutions to drive revenue growth.

Similar integrations

Why

WhatsApp Business

+

Salesforce

= Perfect Match

When a new message is sent in WhatsApp Business, a corresponding contact is automatically created in Salesforce, capturing vital customer information in real-time. This seamless integration bridges communication and CRM, ensuring no lead is left behind while providing your sales team with immediate access to relevant customer data. The result is streamlined lead management, enhanced customer relationships, and improved sales efficiency.

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