Delighted

Integrate Delighted with 2800+ apps and services

Supercharge your Delighted experience by seamlessly connecting with over 2800 popular apps. Leverage AI-powered automation to build smart workflows that enhance customer feedback processes and drive business success.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Sending to People
Create or update a person and send a survey email. [See the docs here](https://app.delighted.com/docs/api/sending-to-people)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Delighted

Delighted uses the Net Promoter System® to quickly gather authentic customer feedback, requiring no technical expertise.

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Delighted

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Frequently asked questions

How to set up Delighted integration in Ayudo?

To set up Delighted integration in Ayudo, simply authenticate your account using your Delighted API key. Then, create a new workflow and select Delighted as your trigger app. Follow the prompts to configure your desired actions with other apps.

What are the required permissions or API keys?

You will need your Delighted API key, which can be found in your Delighted account settings under 'API Access'. Ensure you have permissions to manage integrations.

Combining Delighted with other apps?

Combine Delighted with apps like Slack, Mailchimp, and Salesforce. Create multi-step workflows to automatically send surveys post-purchase or notify teams of new feedback.

What are common use cases for Delighted integrations?

Automate survey sending post-purchase, notify teams in Slack about feedback, sync feedback with CRM, and trigger email campaigns based on survey responses.

What are Ayudo's pricing benefits?

Ayudo offers flexible usage-based pricing that adapts to your needs, unlike traditional per-seat models, ensuring you only pay for what you use.

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