HelpCrunch

Integrate HelpCrunch with 2800+ apps and services

Supercharge your HelpCrunch experience by connecting with over 2800 popular apps! Leverage AI-powered automation to build smart workflows that enhance customer support, boost engagement, and drive business growth seamlessly.

Explore Triggers and Actions

Chat Status Updated
Trigger new event when the status of a chat is updated. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-chats-v1)
New Chat
Trigger new event when a new chat is created. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-chats-v1)
New Customer
Trigger new event when a new customer is created. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-customers-v1)
Create Customer
Creates a new customer record within the Helpcrunch platform. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/create-customer-v1)
Find or Create Customer
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. [See the documentation](https://docs.helpcrunch.com/en/rest-api-v1/search-customers-v1)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About HelpCrunch

HelpCrunch is a comprehensive help desk platform designed to foster strong customer relationships through effective communication and support tools.

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HelpCrunch

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How to set up HelpCrunch integration in Ayudo?

To set up HelpCrunch integration in Ayudo, first authenticate your HelpCrunch account using the API key found in your HelpCrunch dashboard. Next, create a new workflow by selecting HelpCrunch as your trigger or action app, then follow the prompts to customize your integration.

What permissions or API keys are required?

You'll need your HelpCrunch API key for integration. You can find this in the HelpCrunch settings under the API section. Ensure you grant necessary permissions for data access during the setup.

How can I combine HelpCrunch with other apps?

You can combine HelpCrunch with popular apps like Slack, Mailchimp, and Google Sheets. For example, create a multi-step workflow that triggers a HelpCrunch message when a new email subscriber is added to Mailchimp.

What are some common use cases for HelpCrunch?

Common use cases include automating customer follow-ups, sending targeted messages based on user behavior, and managing support tickets efficiently across multiple channels.

What are the pricing benefits of Ayudo?

Ayudo offers flexible usage-based pricing, allowing you to pay only for what you use, unlike traditional per-seat models, which can be costly for teams that don't require constant access.

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