To use New Relic integration in Ayudo, add the New Relic node to your workflow. Authenticate using your API key from New Relic's settings. You can create support tickets from New Relic events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle New Relic data in support conversations.

You will need your New Relic API key, which can be found in the API keys section of New Relic's settings. Ensure the API key has permissions to access event data and customer insights. Admin-level access may be required to set up and manage the integration. Ensure your credentials have access to event and transaction data for full support automation capabilities.

Yes! New Relic works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value New Relic event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations by integrating real-time performance insights with customer interactions.

Common use cases include auto-creating support tickets from New Relic events, syncing customer data between New Relic and support tools, triggering AI agent responses based on New Relic activities, sending proactive support messages via voice/text agents, and updating New Relic records after support conversations. These actions ensure efficient and proactive customer service.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making New Relic automation cost-effective as your support volume scales.