To use Telnyx integration in Ayudo, add the Telnyx node to your workflow. Authenticate using your Telnyx API key. Enable support actions such as creating support tickets from Telnyx events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Telnyx data in support conversations.

You'll need an API key from Telnyx, which can be found in your Telnyx account settings. Ensure the API key has permissions for event access, messaging, and data sync. Admin access may be required to retrieve credentials. Ensure your credentials have access to communication data for full support automation capabilities.

Yes! Telnyx works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Telnyx event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from Telnyx events, syncing customer data between Telnyx and support tools, triggering AI agent responses based on Telnyx activities, sending proactive support messages via voice/text agents, and updating Telnyx records after support conversations. Each use case is action-oriented, enhancing support operations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Telnyx automation cost-effective as your support volume scales.