Testmo

Integrate Testmo with 2800+ apps and services

Supercharge your Testmo support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Salesforce to resolve tickets faster and automate customer conversations, delivering instant responses across all channels.

Explore Triggers and Actions

We’re adding more usecases, triggers and actions - check back soon!
Append to Automation Run
Appends test artifacts, fields or links to an existing automation run. [See the documentation](https://docs.testmo.com/api/reference/automation-runs#post-automation-runs-automation_run_id-append)
Append to Thread in Automation Run
Appends test artifacts, fields or test results to an existing thread in an automation run. [See the documentation](https://docs.testmo.com/api/reference/automation-runs#post-automation-runs-threads-automation_run_thread_id-append)
Create Automation Run
Creates a new automation run in a target project in preparation for adding threads and test results. [See the documentation](https://docs.testmo.com/api/reference/automation-runs#post-projects-project_id-automation-runs)
List Project Sessions
List all sessions for a project. [See the documentation](https://docs.testmo.com/api/reference/sessions#get-projects-project_id-sessions)
List Automation Runs
List all automation runs for a project. [See the documentation](https://docs.testmo.com/api/reference/automation-runs#get-projects-project_id-automation-runs)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Testmo

Testmo unifies manual, exploratory, and automated tests, enhancing customer support efficiency. It streamlines operations and improves service delivery.

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Testmo

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Testmo integration in Ayudo?

To use Testmo integration in Ayudo, add the Testmo node to your workflow. Authenticate using API keys from Testmo settings. You can create support tickets from Testmo events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Testmo data in support conversations.

Do I need any special permissions or API keys to integrate Testmo with Ayudo?

Yes, you need an API key found in Testmo's settings. Required permissions include access to project data and event triggers. Admin access is recommended. Ensure your credentials have access to Testmo's resources for full support automation capabilities.

Can I combine Testmo with other apps in Ayudo workflows?

Yes! Testmo works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Testmo event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, enhancing your operational efficiency.

What are some common use cases for Testmo integrations with Ayudo?

Common use cases include auto-creating support tickets from Testmo events, syncing customer data between Testmo and support tools, triggering AI agent responses based on Testmo activities, sending proactive support messages via voice/text agents, and updating Testmo records after support conversations.

How does Ayudo's pricing model benefit me when integrating Testmo?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Testmo automation cost-effective as your support volume scales.

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