TestMonitor

Integrate TestMonitor with 2800+ apps and services

Supercharge your TestMonitor support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Salesforce, and Slack to resolve tickets faster, automate customer conversations, and deliver instant responses in your support operations.

Explore Triggers and Actions

New Issue
Trigger new event when a new issue is created.
New Test Result
Trigger new event when a new test result is created.
Find an Issue
Retrieve a list of issues. [See the docs here](https://docs.testmonitor.com/#tag/Issues/operation/GetIssueCollection)
Find a Project
Retrieve a list of projects. [See the docs here](https://docs.testmonitor.com/#tag/Projects/operation/GetProjectCollection)
Find a Test Result
Retrieve a list of test results. [See the docs here](https://docs.testmonitor.com/#tag/Test-Results/operation/GetTestResultCollection)
Create Test Result
Create a new test result. [See the documentation](https://docs.testmonitor.com/#tag/Test-Results/operation/PostTestResult)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About TestMonitor

TestMonitor is a modern tool for software testing, crucial for customer support teams to ensure seamless service and communication.

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TestMonitor

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up TestMonitor integration in Ayudo?

To use TestMonitor integration in Ayudo, add the TestMonitor node to your workflow and authenticate using an API key. You can create support tickets from TestMonitor events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle TestMonitor data in support conversations.

Do I need any special permissions or API keys to integrate TestMonitor with Ayudo?

You'll need an API key from TestMonitor, found in the settings under 'API Access'. Ensure the key has permissions for event access, data retrieval, and support ticket creation. Admin access may be required to manage these settings. Ensure your credentials have access to event data for full support automation capabilities.

Can I combine TestMonitor with other apps in Ayudo workflows?

Yes! TestMonitor works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value TestMonitor event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency.

What are some common use cases for TestMonitor integrations with Ayudo?

Common use cases include auto-creating support tickets from TestMonitor events, syncing customer data between TestMonitor and support tools, triggering AI agent responses based on TestMonitor activities, sending proactive support messages via voice/text agents, and updating TestMonitor records after support conversations.

How does Ayudo's pricing model benefit me when integrating TestMonitor?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making TestMonitor automation cost-effective as your support volume scales.

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