Zoho Creator

Integrate Zoho Creator with 2800+ apps and services

Supercharge your Zoho Creator support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses, optimizing your support operations.

Explore Triggers and Actions

New or Updated Record
Trigger new or updated records in a report. The `Modified Time` field must be added as **Grouping** field in the Zoho Creator *record properties* for the **Report** chosen in the dropdown below. See [the grouping help article](https://www.zoho.com/creator/newhelp/reports/display-records-as-groups-list-report.html) and [the docs](https://www.zoho.com/creator/help/api/v2/get-records.html) for more information.
New Record
Trigger new records in a report. The `Added Time` field must be added as a **Grouping** field in the Zoho Creator *record properties* for the **Report** chosen in the dropdown below. See [the grouping help article](https://www.zoho.com/creator/newhelp/reports/display-records-as-groups-list-report.html) and [the docs](https://www.zoho.com/creator/help/api/v2/get-records.html) for more information.
We’re adding more usecases, triggers and actions - check back soon!

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Zoho Creator

Zoho Creator is a low-code platform empowering customer support teams to streamline operations, enhance communication, and deliver superior service efficiently.

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Frequently asked questions

How can I set up Zoho Creator integration in Ayudo?

To use Zoho Creator integration in Ayudo, add the Zoho Creator node to your workflow. Authenticate using your API key found in Zoho Creator settings. You can create support tickets from Zoho Creator events, sync customer data, send automated responses, or trigger AI agent conversations. Once connected, your AI agents can automatically handle Zoho Creator data in support conversations.

Do I need any special permissions or API keys to integrate Zoho Creator with Ayudo?

You'll need an API key, accessible in Zoho Creator's settings under 'API Credentials'. Required permissions include access to event triggers and data syncing. Ensure admin access to manage integrations effectively. Ensure your credentials have access to event triggers and data syncing for full support automation capabilities.

Can I combine Zoho Creator with other apps in Ayudo workflows?

Yes! Zoho Creator works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Zoho Creator event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

What are some common use cases for Zoho Creator integrations with Ayudo?

Common use cases include auto-creating support tickets from Zoho Creator events, syncing customer data between Zoho Creator and support tools, triggering AI agent responses based on Zoho Creator activities, sending proactive support messages via voice/text agents, and updating Zoho Creator records after support conversations. Each action enhances support efficiency and customer satisfaction.

How does Ayudo's pricing model benefit me when integrating Zoho Creator?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Zoho Creator automation cost-effective as your support volume scales.

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