To use NiftyKit integration in Ayudo, add the NiftyKit node to your workflow. Authenticate using your API key. Create support tickets from NiftyKit events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle NiftyKit data in support conversations.

You will need an API key, which can be found in NiftyKit's settings under API access. Ensure you have permissions to access customer data, project events, and notifications. Admin access might be required to set these up. Ensure your credentials have access to customer data and notifications for full support automation capabilities.

Yes! NiftyKit works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value NiftyKit event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency and customer satisfaction.

Common use cases include auto-creating support tickets from NiftyKit events, syncing customer data between NiftyKit and support tools, triggering AI agent responses based on NiftyKit activities, sending proactive support messages via voice/text agents, and updating NiftyKit records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes NiftyKit automation cost-effective as your support volume scales.