Supercharge your Okta support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.
Okta provides secure access to applications, essential for support teams managing identity verification and user access, enhancing service delivery.
To use Okta integration in Ayudo, add the Okta node to your workflow. Authenticate using OAuth. You can create support tickets from Okta events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Okta data in support conversations.
You'll need OAuth credentials, found in Okta's developer settings. Ensure permissions for reading user data, managing sessions, and accessing event logs. Admin access may be required. Ensure your credentials have access to user profiles and groups for full support automation capabilities.
Yes! Okta works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Okta event occurs → create Zendesk ticket → notify team via Slack → have AI agent reach out proactively. Tailor workflows to enhance support operations.
Common use cases include auto-creating support tickets from Okta events, syncing customer data between Okta and support tools, triggering AI agent responses based on Okta activities, sending proactive support messages via voice/text agents, and updating Okta records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Okta automation cost-effective as your support volume scales.
