Outreach

Integrate Outreach with 2800+ apps and services

Supercharge your Outreach support workflows with Ayudo's AI-powered agents. Connect seamlessly with Zendesk, Slack, and Intercom to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Call Instant
Trigger new event when a call is created, updated, or deleted.
New Email Event (Instant)
Trigger new event when an email is created, updated, destroyed, bounced, delivered, opened or replied.
New Task Event (Instant)
Trigger new event when a task is created, updated, destroyed or completed.
Add Prospect to Sequence
Adds an existing prospect to a specific sequence in Outreach. [See the documentation](https://developers.outreach.io/api/reference/tag/prospect/)
Create Prospect
Creates a new prospect in Outreach. [See the documentation](https://developers.outreach.io/api/reference/tag/Prospect/#tag/Prospect/paths/~1prospects/post)
Create Account
Creates an account within Outreach. [See the documentation](https://developers.outreach.io/api/reference/tag/Account/#tag/Account/paths/~1accounts/post)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Outreach

Outreach streamlines communication for support teams, enhancing service delivery by managing interactions in remote sales and support environments.

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Outreach
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Outreach

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Outreach integration in Ayudo?

To use Outreach integration in Ayudo, add the Outreach node to your workflow. Authenticate using OAuth credentials to securely connect. Key actions include creating support tickets from Outreach events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Outreach data in support conversations.

Do I need any special permissions or API keys to integrate Outreach with Ayudo?

You'll need OAuth credentials, found in Outreach's settings under API access. Ensure you have permission to access customer data, events, and activity logs. Admin access is typically required to configure these settings. Ensure your credentials have access to customer interaction data for full support automation capabilities.

Can I combine Outreach with other apps in Ayudo workflows?

Yes! Outreach works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Outreach event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. This ensures smooth support operations and efficient communication.

What are some common use cases for Outreach integrations with Ayudo?

Common use cases include auto-creating support tickets from Outreach events, syncing customer data between Outreach and support tools, triggering AI agent responses based on Outreach activities, sending proactive support messages via voice/text agents, and updating Outreach records after support conversations. These actions streamline support processes and enhance customer satisfaction.

How does Ayudo's pricing model benefit me when integrating Outreach?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Outreach automation cost-effective as your support volume scales.

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