To use PagerDuty integration in Ayudo, add the PagerDuty node to your workflow. Authenticate using an API key from PagerDuty. You can create support tickets from PagerDuty events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle PagerDuty data in support conversations.

You'll need an API key from PagerDuty, accessible in your account settings. Ensure you have permissions for creating events, accessing escalation policies, and managing incidents. Admin access may be required. Ensure your credentials have access to these resources for full support automation capabilities.

Yes! PagerDuty works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value PagerDuty event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are tailored for support, ensuring efficient incident management.

Common use cases include auto-creating support tickets from PagerDuty events, syncing customer data between PagerDuty and support tools, triggering AI agent responses based on PagerDuty activities, sending proactive support messages via voice/text agents, and updating PagerDuty records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making PagerDuty automation cost-effective as your support volume scales.