pCloud Integration for Support Teams

Explore Triggers and Actions

Watch Folder

Trigger new event when a file is created or modified in the specified folder.

Copy File

Copy a file to the specified destination. [See the docs here](https://docs.pcloud.com/methods/file/copyfile.html)

Copy Folder

Copy a folder to the specified folder. [See the docs here](https://docs.pcloud.com/methods/folder/copyfolder.html)

Create Folder

Create a folder in the specified folder. [See the docs here](https://docs.pcloud.com/methods/folder/createfolder.html)

Download File(s)

Download one or more files to a folder. [See the docs here](https://docs.pcloud.com/methods/file/downloadfile.html)

List Contents

Get the contents of the specified folder. [See the docs here](https://docs.pcloud.com/methods/folder/listfolder.html)

Move File

Moves a file to the specified destination. [See the docs here](https://docs.pcloud.com/methods/file/renamefile.html)

Move Folder

Moves a folder to the specified destination. [See the docs here](https://docs.pcloud.com/methods/folder/renamefolder.html)

Rename File

Renames a file. [See the docs here](https://docs.pcloud.com/methods/file/renamefile.html)

Rename Folder

Renames a folder. [See the docs here](https://docs.pcloud.com/methods/folder/renamefolder.html)

How it works

Add your support channel as a trigger

Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.

Connect your apps

Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.

Connect it to your tools

Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Frequently asked questions

How can I set up pCloud integration in Ayudo?

To use pCloud integration in Ayudo, add the pCloud node to your workflow. Authenticate via OAuth for secure access. You can create support tickets from pCloud events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle pCloud data in support conversations.

Do I need any special permissions or API keys to integrate pCloud with Ayudo?

You will need an OAuth token, obtainable from pCloud's settings under API credentials. Ensure permissions include data access and event management. Admin access may be required. Ensure your credentials have access to storage data for full support automation capabilities.

Can I combine pCloud with other apps in Ayudo workflows?

Yes! pCloud works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value pCloud event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows enhance customer support efficiency.

What are some common use cases for pCloud integrations with Ayudo?

Common use cases include auto-creating support tickets from pCloud events, syncing customer data between pCloud and support tools, triggering AI agent responses based on pCloud activities, sending proactive support messages via voice/text agents, and updating pCloud records after support conversations.

How does Ayudo's pricing model benefit me when integrating pCloud?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making pCloud automation cost-effective as your support volume scales.

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