To use Phrase integration in Ayudo, add the Phrase node to your workflow and authenticate using an API key. You can create support tickets from Phrase events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Phrase data in support conversations.

You need an API key from Phrase, which can be found in the account settings. Ensure permissions include access to localization resources and customer data. Admin access may be required to grant necessary permissions. Ensure your credentials have access to relevant resources for full support automation capabilities.

Yes! Phrase works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Phrase event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These integrations enhance support workflows effectively.

Common use cases include auto-creating support tickets from Phrase events, syncing customer data between Phrase and support tools, triggering AI agent responses based on Phrase activities, sending proactive support messages via voice/text agents, and updating Phrase records after support conversations. These actions streamline and enhance customer service.

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Phrase automation cost-effective as your support volume scales.