Pipedrive

Integrate Pipedrive with 2800+ apps and services

Supercharge your Pipedrive support workflows with Ayudo's AI-powered agents. Seamlessly connect with Zendesk, Slack, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses, enhancing your support efficiency.

Explore Triggers and Actions

New Deal (Instant)
Trigger new event when a new deal is created.
New Person (Instant)
Trigger new event when a new person is created.
Deal Updated (Instant)
Trigger new event when a deal is updated.
Lead Updated (Instant)
Trigger new event when a lead is updated.
Person Updated (Instant)
Trigger new event when a person is updated.
Update Record Expiration
Update the expiration time for a record in your [Pipedream Data Store](https://pipedream.com/data-stores/).
List Records
List all records in your [Pipedream Data Store](https://pipedream.com/data-stores/).
Delete a single record
Delete a single record in your [Pipedream Data Store](https://pipedream.com/data-stores/).
Get record (or create one if not found)
Get a single record in your [Pipedream Data Store](https://pipedream.com/data-stores/) or create one if it doesn't exist.
Add Deal
Adds a new deal. See the Pipedrive API docs for Deals [here](https://developers.pipedrive.com/docs/api/v1/Deals#addDeal)
Add Activity
Adds a new activity. Includes `more_activities_scheduled_in_context` property in response's `additional_data` which indicates whether there are more undone activities scheduled with the same deal, person or organization (depending on the supplied data). See the Pipedrive API docs for Activities [here](https://developers.pipedrive.com/docs/api/v1/#!/Activities). For info on [adding an activity in Pipedrive](https://developers.pipedrive.com/docs/api/v1/Activities#addActivity)
Add Lead
Create a new lead in Pipedrive. [See the documentation](https://developers.pipedrive.com/docs/api/v1/Leads#addLead)
Add Organization
Adds a new organization. See the Pipedrive API docs for Organizations [here](https://developers.pipedrive.com/docs/api/v1/Organizations#addOrganization)
Add Note
Adds a new note. For info on [adding an note in Pipedrive](https://developers.pipedrive.com/docs/api/v1/Notes#addNote)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Pipedrive

Pipedrive is an intuitive CRM that streamlines customer communication for support teams, ensuring efficient service delivery and operations.

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We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Pipedrive integration in Ayudo?

To use Pipedrive integration in Ayudo, add the Pipedrive node to your workflow and authenticate using OAuth credentials. You can create support tickets from Pipedrive events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Pipedrive data in support conversations.

Do I need any special permissions or API keys to integrate Pipedrive with Ayudo?

You need OAuth credentials, accessible in Pipedrive's settings. Ensure permissions include access to contacts, deals, and notes. Admin access is required. Ensure your credentials have access to these resources for full support automation capabilities.

Can I combine Pipedrive with other apps in Ayudo workflows?

Yes! Pipedrive works seamlessly with Zendesk, Intercom, Slack, and Gmail. For instance, when a high-value Pipedrive event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively, creating a robust support-centric workflow.

What are some common use cases for Pipedrive integrations with Ayudo?

Use cases include auto-creating support tickets from Pipedrive events, syncing customer data between Pipedrive and support tools, triggering AI agent responses based on Pipedrive activities, sending proactive support messages via voice/text agents, and updating Pipedrive records after support conversations.

How does Ayudo's pricing model benefit me when integrating Pipedrive?

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Pipedrive automation cost-effective as your support volume scales.

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