Plain

Integrate Plain with 2800+ apps and services

Supercharge your Plain support workflows with Ayudo's AI-powered agents. Connect with Zendesk, Slack, and Gmail to resolve tickets faster and automate customer conversations effortlessly.

Explore Triggers and Actions

Thread Priority Changed
Trigger new event when a thread's priority is changed.
Thread Status Changed
Trigger new event when a thread's status is transitioned.
Add Customer to Group
Adds a customer to a customer group. [See the documentation](https://www.plain.com/docs/api-reference/graphql/customers/customer-groups#add-a-customer-to-groups)
Create Customer Event
Creates an event with a customer. [See the documentation](https://www.plain.com/docs/api-reference/graphql/events/create-customer-event)
Create Thread
Creates a new thread with a given customer. [See the documentation](https://www.plain.com/docs/api-reference/graphql/threads/create)
Upsert Customer
Creates or updates customer with customer details. [See the documentation](https://www.plain.com/docs/api-reference/graphql/customers/upsert)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Plain

Plain is a flexible customer support platform that enhances communication and service delivery for modern support teams.

Similar integrations
No items found.
Connect
Plain
with your compnay's tech stack and create automation workflows

Plain

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Plain integration in Ayudo?

To use Plain integration in Ayudo, add the Plain node to your workflow. Authenticate using your API key. You can create support tickets from Plain events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Plain data in support conversations.

Do I need any special permissions or API keys to integrate Plain with Ayudo?

You need an API key from Plain's settings to integrate with Ayudo. Ensure your key has permissions to create tickets, access customer data, and manage conversations. Admin access may be required. Ensure your credentials have access to customer records for full support automation capabilities.

Can I combine Plain with other apps in Ayudo workflows?

Yes! Plain works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Plain event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are support-centric, enhancing your customer service operations.

What are some common use cases for Plain integrations with Ayudo?

Common use cases include auto-creating support tickets from Plain events, syncing customer data between Plain and support tools, triggering AI agent responses based on Plain activities, sending proactive support messages via voice/text agents, and updating Plain records after support conversations.

How does Ayudo's pricing model benefit me when integrating Plain?

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per ticket volume, allowing unlimited AI agent interactions. Your support team can handle more conversations without additional costs, making Plain automation cost-effective as your support volume scales.

Built by folks who built