To use ProdPad integration in Ayudo, add the ProdPad node to your workflow. Authenticate using an API key from ProdPad's settings. You can create support tickets from ProdPad events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle ProdPad data in support conversations.

You will need an API key from ProdPad. Obtain it from the API section in ProdPad's settings. Ensure you have permissions to access customer feedback and backlog data. Admin access may be required to configure the integration. Ensure your credentials have access to customer and feedback data for full support automation capabilities.

Yes! ProdPad works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value ProdPad event occurs, you can create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support processes by ensuring timely responses and efficient communication.

Common use cases include auto-creating support tickets from ProdPad events, syncing customer data between ProdPad and support tools, triggering AI agent responses based on ProdPad activities, sending proactive support messages via voice/text agents, and updating ProdPad records after support conversations. Each scenario is designed to streamline and enhance your customer service operations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes ProdPad automation cost-effective as your support volume scales.