Readwise

Integrate Readwise with 2800+ apps and services

Supercharge your Readwise support workflows with Ayudo's AI-powered agents. Connect seamlessly with Slack, Zendesk, and Salesforce to resolve tickets faster, automate customer conversations, and deliver instant responses.

Explore Triggers and Actions

New Documents
Trigger new document [See the documentation](https://readwise.io/reader_api)
New Highlights
Trigger new Highlight
Get Highlight Details
Get Highlight´s Details [See the docs here](https://readwise.io/api_deets)
List Highlights
A list of highlights with a pagination metadata. The rate limit of this endpoint is restricted to 20 requests per minute. Each request returns 1000 items. [See the docs here](https://readwise.io/api_deets)

How it works

Add your support channel as a trigger
Start with any customer-facing channel — WhatsApp, Email, Web Chat, or even Phone. When a new ticket, message, or call comes in, the workflow kicks off.
Connect your apps
Set conditions like agent persona, customer type, query intent, or urgency. Then let your AI agent auto-respond, triage, summarize, or even escalate — just using natural language.
Connect it to your tools
Sync with your CRM, Helpdesk, or internal systems. Automatically log tickets, update statuses, notify agents, send surveys or send summaries — your workflow, your way.

Popular App Usecases

We’re adding more usecases, triggers and actions - check back soon!

About Readwise

Readwise helps customer support teams capture and utilize ebook and article insights for enhanced service delivery and communication.

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Readwise

Integrates With

We’re adding more usecases, triggers and actions - check back soon!

Frequently asked questions

How can I set up Readwise integration in Ayudo?

To use Readwise integration in Ayudo, add the Readwise node to your workflow. Authenticate using your Readwise API key. You can create support tickets from Readwise events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Readwise data in support conversations.

Do I need any special permissions or API keys to integrate Readwise with Ayudo?

You'll need your Readwise API key for integration. Find this in your Readwise account settings under 'API Access'. Ensure your key has permissions to access data highlights and sync capabilities. Admin access may be required for full integration. Ensure your credentials have access to customer data and insights for full support automation capabilities.

Can I combine Readwise with other apps in Ayudo workflows?

Yes! Readwise works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Readwise event occurs, create a Zendesk ticket, notify the team via Slack, and have an AI agent reach out proactively. These workflows ensure efficient support handling and proactive customer engagement.

What are some common use cases for Readwise integrations with Ayudo?

Common use cases include auto-creating support tickets from Readwise events, syncing customer data between Readwise and support tools, triggering AI agent responses based on Readwise activities, sending proactive support messages via voice/text agents, and updating Readwise records after support conversations.

How does Ayudo's pricing model benefit me when integrating Readwise?

Ayudo uses per-seat pricing ($119-$179/seat/month), which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Readwise automation cost-effective as your support volume scales.

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