To use Reverse Contact integration in Ayudo, add the Reverse Contact node to your workflow. Authenticate using an API key from Reverse Contact's settings. Actions include creating support tickets from Reverse Contact events, syncing customer data, sending automated responses, and triggering AI agent conversations. Once connected, your AI agents can automatically handle Reverse Contact data in support conversations.

You will need an API key for integration, which can be found in Reverse Contact's settings under 'API Access'. Permissions required include access to customer data and contact events. Admin access is necessary to manage settings and credentials. Ensure your credentials have access to customer profiles and event data for full support automation capabilities.

Yes! Reverse Contact works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value Reverse Contact event occurs → create a Zendesk ticket → notify the team via Slack → have an AI agent reach out proactively. These workflows are designed to enhance your support operations effectively.

Common use cases include auto-creating support tickets from Reverse Contact events, syncing customer data between Reverse Contact and support tools, triggering AI agent responses based on Reverse Contact activities, sending proactive support messages via voice/text agents, and updating Reverse Contact records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Reverse Contact automation cost-effective as your support volume scales.