To use Screendesk integration in Ayudo, add the Screendesk node to your workflow. Authenticate using an API key, which you can generate in Screendesk's settings. Implement support actions like creating support tickets from Screendesk events, syncing customer data, sending automated responses, or triggering AI agent conversations. Once connected, your AI agents can automatically handle Screendesk data in support conversations.

You'll need an API key from Screendesk, available in the API section of your Screendesk account settings. Ensure permissions for creating tickets, managing customer data, and accessing support configuration are enabled. Admin access might be required to set these permissions. Ensure your credentials have access to support-related resources for full support automation capabilities.

Yes! Screendesk works seamlessly with Zendesk, Intercom, Slack, Gmail, and other support tools. For example, when a high-value Screendesk event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance your support operations and improve customer service.

Common use cases include auto-creating support tickets from Screendesk events, syncing customer data between Screendesk and support tools, triggering AI agent responses based on Screendesk activities, sending proactive support messages via voice/text agents, and updating Screendesk records after support conversations. Each action is tailored to improve support efficiency and customer experience.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Screendesk automation cost-effective as your support volume scales, emphasizing support team scalability.