To use ServiceNow integration in Ayudo, add the ServiceNow node to your workflow. Authenticate using API key or OAuth credentials. Set up actions like creating support tickets from ServiceNow events, syncing customer data, sending automated responses, or triggering AI agent conversations. Once connected, your AI agents can automatically handle ServiceNow data in support conversations.

You'll need an API key or OAuth tokens from ServiceNow's settings. Ensure you have permissions to access ServiceNow resources like incidents and user data. Admin access might be required to configure these settings. Ensure your credentials have access to incidents and user data for full support automation capabilities.

Yes! ServiceNow works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value ServiceNow event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows enhance support efficiency and responsiveness.

Common use cases include auto-creating support tickets from ServiceNow events, syncing customer data between ServiceNow and support tools, triggering AI agent responses based on ServiceNow activities, sending proactive support messages via voice/text agents, and updating ServiceNow records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making ServiceNow automation cost-effective as your support volume scales.