Supercharge your SFTP (key-based auth) support workflows with Ayudo's AI-powered agents. Connect to Zendesk, Slack, and Salesforce to resolve tickets faster and deliver instant responses. Enhance your support operations with seamless AI and SFTP integration.
SFTP (key-based auth) offers secure file transfers vital for customer support teams, ensuring seamless service delivery and efficient data handling.
To use SFTP (key-based auth) integration in Ayudo, add the SFTP (key-based auth) node to your workflow. Authenticate using your private key. You can create support tickets from SFTP (key-based auth) events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle SFTP data in support conversations.
You will need private key credentials, which can be found in your SFTP server settings. Ensure you have permissions for file access and management. Admin access is typically required. Ensure your credentials have access to relevant directories for full support automation capabilities.
Yes! SFTP (key-based auth) works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For example, when a high-value SFTP event occurs, create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.
Common use cases include auto-creating support tickets from SFTP events, syncing customer data between SFTP and support tools, triggering AI agent responses based on SFTP activities, sending proactive support messages via AI agents, and updating SFTP records after support conversations.
Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket pricing, you get unlimited AI agent interactions, allowing your team to handle more conversations without additional costs. This makes SFTP automation cost-effective as your support volume scales.
