To use Smartsheet integration in Ayudo, add the Smartsheet node to your workflow. Authenticate using OAuth credentials available in Smartsheet settings. You can create support tickets from Smartsheet events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Smartsheet data in support conversations.

You'll need OAuth credentials, which can be found in Smartsheet's account settings under API access. Ensure you have permissions to manage sheets, read contacts, and update records. Admin access may be required. Ensure your credentials have access to support-related resources for full support automation capabilities.

Yes! Smartsheet works seamlessly with Zendesk, Intercom, Slack, and Gmail. For example, when a high-value Smartsheet event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively, ensuring a support-centric workflow.

Common use cases include auto-creating support tickets from Smartsheet events, syncing customer data between Smartsheet and support tools, triggering AI agent responses based on Smartsheet activities, sending proactive support messages via voice/text agents, and updating Smartsheet records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month), ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs, making Smartsheet automation cost-effective as your support volume scales.