To use Social Intents integration in Ayudo, add the Social Intents node to your workflow via OAuth authentication. You can create support tickets from Social Intents events, sync customer data, send automated responses, and trigger AI agent conversations. Once connected, your AI agents can automatically handle Social Intents data in support conversations.

You will need OAuth credentials, which can be found in Social Intents's settings. Ensure you have permissions to access chat events, customer data, and messaging features. Admin access may be required. Ensure your credentials have access to chat history and customer data for full support automation capabilities.

Yes! Social Intents works seamlessly with Zendesk, Intercom, Slack, Gmail, and Freshdesk. For instance, when a high-value Social Intents event occurs, you can create a Zendesk ticket, notify your team via Slack, and have an AI agent reach out proactively. These workflows are designed to enhance support efficiency.

Common use cases include auto-creating support tickets from Social Intents events, syncing customer data between Social Intents and support tools, triggering AI agent responses based on Social Intents activities, sending proactive support messages via voice/text agents, and updating Social Intents records after support conversations.

Ayudo uses per-seat pricing ($119-$179/seat/month) which is ideal for support teams. You pay per support agent seat, not per automation or ticket volume. Unlike per-ticket or per-conversation pricing, you get unlimited AI agent interactions. Your support team can handle more conversations with AI agents without additional costs. This makes Social Intents automation cost-effective as your support volume scales.