Intercom
Freshdesk

Company Profile Sync

Effortlessly keep your team informed by syncing company profiles between Intercom and Freshdesk. This integration ensures that your customer support and sales teams have up-to-date information at their fingertips, enabling seamless communication and enhancing your customer experience without the hassle of manual updates.

When this happens...

New Companies
Emit new event each time a new company is added.

-

automatically do this!

Create Company
Create a new company in Freshdesk
Get StartedSee Ayudo in action

Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
Tag Added To User
Emit new event each time a new tag is added to a user.
Tag Added To Lead
Emit new event each time a new tag is added to a lead.
Tag Added To Conversation
Emit new event each time a new tag is added to a conversation.
New Topic (Instant)
Emit new event for each new topic that you subscribed in your webhook. See more here
New Tickets
Emit new event when a new ticket is created in Intercom.
New Leads
Emit new event each time a new lead is added.
New Event
Emit new event for each new Intercom event for a user.
Lead Added Email
Emit new event each time a lead adds their email address.
New Conversation Rating Added
Emit new event each time a new rating is added to a conversation.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

Similar integrations

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new companies are added in Intercom, their profiles are automatically created in Freshdesk, streamlining your customer support workflow. This seamless integration ensures that your support team has instant access to up-to-date company information, reducing manual data entry and minimizing errors. As a result, your team can respond faster to inquiries, provide more personalized service, and maintain comprehensive records for each client. The result is improved operational efficiency, enhanced customer satisfaction, and better collaboration across your teams.

Popular App Usecases

Conversation to HubSpot Bridge
Sync conversations with HubSpot contacts
Lead to HubSpot Leads
Transform leads into HubSpot lead records
Conversation Ticket Bridge
Convert conversations into support tickets
Company to Account Builder
Convert companies into Salesforce accounts
User to Contact Pipeline
Convert Intercom users into support contacts
User Lead Generator
Transform users into qualified sales leads
Lead to Support Bridge
Convert qualified leads into support contacts
Lead Contact Builder
Build contact profiles from qualified leads
Lead Email Automation
Automate emails for qualified leads

Built by folks who built

AI That Works for Support Teams

From voice to workflows, see Ayudo in action.

Schedule a Demo
Resources
IntegrationsBlogWorkflow Gallery
Guides
AI Customer ServiceAI ChatbotAI Helpdesk
About
About UsTeamContact UsPricing
Legal
Privacy PolicyCookie Policy

© Copyright 2025. All Rights Reserved.