Intercom
Freshdesk

Company to Support Bridge

Streamline your support process by automatically converting new companies from Intercom into Freshdesk support tickets. This integration ensures timely responses to customer inquiries, enhancing satisfaction and productivity without the hassle of manual data entry.

When this happens...

New Companies
Emit new event each time a new company is added.

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk
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Explore Triggers and Actions

Triggers
(
0
)
Actions
(
0
)
New Users
Emit new event each time a new user is added.
New Closed Conversation
Emit new event each time a conversation is closed.
New Unsubscriptions
Emit new event each time a user unsubscribes from receiving emails.
New Reply From User
Emit new event each time a user replies to a conversation.
New Reply From Admin
Emit new event each time an admin replies to a conversation.
New Companies
Emit new event each time a new company is added.
New Conversations
Emit new event each time a new conversation is added.
Send Incoming Message
Send a message from a user into your Intercom app. See the docs here
Send Message To Contact
Send a message to a contact in Intercom. See the documentation
Upsert Contact
Create a new contact. If there is already a contact with the email provided, the existing contact will be updated. See the docs here
Reply To Conversation
Add a reply or a note to an existing conversation thread. See the documentation
Create Note
Creates a note for a specific user. See the docs here
Add Tag To Contact
Adds a specific tag to a contact in Intercom. See the documentation

About the apps

Learn more about

Intercom

and

Freshdesk

, and how they work together to automate your workflows.

About

Intercom

Intercom is a customer messaging platform combining live chat, help desk, and marketing automation to enable personalized conversations at scale.

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About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

Why

Intercom

+

Freshdesk

= Perfect Match

When new companies are added in Intercom, support tickets are automatically created in Freshdesk to streamline your customer support process. This seamless integration eliminates manual data entry, ensures your support team is always up to date with new customer inquiries, and allows for faster ticket resolution. The result is improved response times, enhanced customer satisfaction, and a more efficient support workflow.

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