HubSpot
Zendesk

CRM Ticket Cross-Platform Sync

Seamlessly connect HubSpot and Zendesk by automatically syncing new CRM tickets as help desk requests. This integration ensures your support team stays informed and responsive, improving customer satisfaction and streamlining workflows without the hassle of manual entry.

When this happens...

New Ticket
Emit new event when a ticket is created in Freshdesk

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New or Updated Contact
Emit new event for each new or updated contact in Hubspot.
New or Updated Company
Emit new event for each new or updated company in Hubspot.
New or Updated Blog Post
Emit new event for each new or updated blog post in Hubspot.
New Note Created
Emit new event for each new note created. See the documentation
New Form Submission
Emit new event for each new submission of a form.
New Events
Emit new event for each new Hubspot event. Note: Only available for certain Enterprise accounts
New Engagement
Emit new event for each new engagement created. This action returns a maximum of 5000 records at a time, make sure you set a correct time range so you don't miss any events
New Email Event
Emit new event for each new Hubspot email event.
New Email Subscriptions Timeline
Emit new event when a new email timeline subscription is added for the portal.
Update Ticket
Updates a ticket. See the documentation
Search Tickets
Searches for tickets using Zendesk's search API. See the documentation
Get Ticket Info
Retrieves information about a specific ticket. See the documentation
List Tickets
Retrieves a list of tickets. See the documentation
Delete Ticket
Deletes a ticket. See the documentation
Create Ticket
Creates a ticket. See the documentation

About the apps

Learn more about

HubSpot

and

Zendesk

, and how they work together to automate your workflows.

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

Similar integrations

About

Zendesk

Zendesk is a leading customer service software that streamlines support operations through ticketing, knowledge management, and engagement tools.

Similar integrations

Why

HubSpot

+

Zendesk

= Perfect Match

When a new ticket is created in HubSpot, it automatically generates a corresponding ticket in Zendesk, ensuring your support team is always up to date. This seamless integration bridges the gap between your CRM and help desk, streamlining communication and improving response times. No more duplicated efforts or missed tickets; your teams can focus on resolving customer issues efficiently. The result is enhanced customer satisfaction, faster ticket resolution, and a more cohesive workflow between sales and support.

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