Cross-Platform Ticket Sync

Streamline your customer support by automatically creating Freshdesk tickets from new HubSpot contacts. This integration ensures that every inquiry is addressed promptly, enhancing customer satisfaction and freeing your team to focus on delivering exceptional service without the hassle of manual data entry.

When this happens...

New Contact

Emit new event when a contact is created in Freshdesk

automatically do this!

Create Ticket

Create a new ticket in Freshdesk

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Explore Triggers and Actions

New Contact

Emit new event when a contact is created in Freshdesk

New Ticket

Emit new event when a ticket is created in Freshdesk

Create Note

Create a note for a specific ticket in Freshdesk

Set Ticket Status

Set a Freshdesk ticket's status to a specific value

Update Ticket

Update an existing ticket with new information

Create Contact

Create a new contact in Freshdesk

List All Tickets

Retrieve a list of all tickets from Freshdesk

Get Ticket Details

Retrieve details of a specific ticket

Create Ticket

Create a new ticket in Freshdesk

Assign Ticket to Group

Assign a Freshdesk ticket to a specific group

Assign Ticket to Agent

Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

HubSpot

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

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About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

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Why

Freshdesk

+

HubSpot

= Perfect Match

When a new contact is added in Freshdesk, a support ticket is automatically created in HubSpot, enabling your sales and support teams to collaborate effortlessly. This seamless integration bridges the gap between customer support and sales, ensuring no customer inquiry goes unanswered. It streamlines communication, enhances visibility into customer needs, and allows for proactive follow-ups. The result is improved response times, increased customer satisfaction, and a unified approach to customer relationship management.