Freshdesk
HubSpot

Dual Ticket Management

Streamline your support workflow by automatically creating Freshdesk tickets from new HubSpot inquiries. This integration ensures timely responses to customer needs, enhances team collaboration, and keeps your support process efficient, so you never miss a chance to delight your customers.

When this happens...

New Ticket
Emit new event when a ticket is created in Freshdesk

-

automatically do this!

Create Ticket
Create a new ticket in Freshdesk

Explore Triggers and Actions

New Contact
Emit new event when a contact is created in Freshdesk
New Ticket
Emit new event when a ticket is created in Freshdesk
Create Note
Create a note for a specific ticket in Freshdesk
Set Ticket Status
Set a Freshdesk ticket's status to a specific value
Update Ticket
Update an existing ticket with new information
Create Contact
Create a new contact in Freshdesk
List All Tickets
Retrieve a list of all tickets from Freshdesk
Get Ticket Details
Retrieve details of a specific ticket
Create Ticket
Create a new ticket in Freshdesk
Assign Ticket to Group
Assign a Freshdesk ticket to a specific group
Assign Ticket to Agent
Assign a Freshdesk ticket to a specific agent

About the apps

Learn more about

Freshdesk

and

HubSpot

, and how they work together to automate your workflows.

About

Freshdesk

Freshdesk is a cloud-based customer service platform that helps businesses manage support tickets, automate workflows, and deliver exceptional experiences.

Similar integrations

About

HubSpot

HubSpot is an all-in-one CRM platform providing marketing, sales, and customer service tools with automation to help businesses grow better.

Similar integrations

Why

Freshdesk

+

HubSpot

= Perfect Match

When a new ticket is created in Freshdesk, a corresponding ticket is automatically generated in HubSpot, ensuring your sales and support teams are aligned. This seamless integration eliminates the risk of missed communications, enables comprehensive tracking of customer issues, and allows for faster resolution times. The result is enhanced team collaboration, improved customer service experiences, and a more streamlined ticket management process.

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